Part 1: Management Fundamentals

Chapter 1: Introduction to Management

Chapter 2: Ethics in Management

Chapter 3: Organizatons as Systems

Chapter 4: Managing in a Global Environment

Chapter 5: Diversity is the New Normal

Part 2: Tasks of Management

Chapter 6: Strategic Planning and Implementation

Chapter 7: Hiring and Retaining the Right People for the Right Job

Chapter 8: Managerial Problem-Solving and Decision-Making

Chapter 9: Operations Management and Control

Chapter 10: Performance Management

Chapter 11: Communication and Motivation

Part 3: The People Puzzle

Chapter 12: Individual Behavior

Chapter 13: Leadership

Chapter 14: Effective Teams

Chapter 15: Organizational Culture, Design, and Development