Chapter 1: Welcome to Performance Management

Chapter 2: Setting the Stage for Performance Management

Chapter 3: Linking Performance Management to Organizational Strategy

Chapter 4: Planning for Performance

Chapter 5: Developing Performance Standards

Chapter 6: Monitoring Performance

Chapter 7: Coaching

Chapter 8: Rating Performance and the Review Meeting

Chapter 9: Appraisal and Appraisal forms: Where so I sign?

Chapter 10: Development Planning

Chapter 11: Communicating the Performance Management System

Chapter 12: Legal Issues in Performance Management

Chapter 13: Team Performance Management